Privacy Policy
Effective Date: February 19, 2026
At Packalyzer (Neo Tech LLC), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or opt into our communications.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Details: Username, password, and purchase history.
- Technical Data: IP address, browser type, device information, and usage data related to our diagnostic tools.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our diagnostic services and tools.
- To improve our website and user experience.
- To send transaction-related messages, such as purchase confirmations and shipping updates.
- To respond to your comments, questions, and support requests.
- To send you marketing communications, promotional offers, and updates, provided you have explicitly opted in to receive them.
3. Mobile Information and SMS Privacy
We respect your privacy regarding your mobile information:
- No Sharing for Marketing: We will not share, sell, or lease your mobile information (including phone numbers) to third parties for marketing or promotional purposes.
- Consent: Mobile information is collected only with your voluntary consent.
- Opt-Out: You may opt-out of receiving SMS messages at any time by texting "STOP" to (734) 430-8855.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us: