Terms and Conditions
Effective Date: February 19, 2026
By accessing the Packalyzer website (owned and operated by Neo Tech LLC) and using our diagnostic services, you agree to be bound by these Terms and Conditions.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
- Age Requirement: You represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
- No Affiliation: Packalyzer is a product of Neo Tech LLC. We are not affiliated with, endorsed by, or in any way officially connected with Tesla, Inc., or any of its subsidiaries or its affiliates.
2. SMS/Mobile Messaging Terms
By opting into our mobile messaging service, you agree to the following terms:
- Service Description: You agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from Neo Tech LLC at the cell number used when signing up.
- Consent: Consent is not a condition of any purchase. Message frequency varies.
- Standard Rates: Message and data rates may apply.
- Carrier Liability: Carriers are not liable for delayed or undelivered messages.
3. Help and Opt-Out
You can manage your SMS preferences at any time:
- Get Help: Reply HELP for assistance or email support@packalyzer.com.
- Stop Messages: Text STOP to (734) 430-8855 to cancel. After texting STOP, we may send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
4. User Conduct
You agree not to use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
5. Limitation of Liability
Neo Tech LLC shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising out of or in any way connected with the use of this website or with the delay or inability to use this website, or for any information, products, and services obtained through this website.
6. Changes to Terms
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
7. Contact Information
Questions about the Terms of Service should be sent to us at: